5 FMCSA rules that protect interstate movers
For moves crossing state lines, the Federal Motor Carrier Safety Administration regulates how movers must behave. Know these before signing.
The 110% rule
Interstate movers cannot collect more than 110% of the non-binding written estimate at delivery. The remainder is billed within 30 days.
Released value (default)
Default liability is $0.60 per pound per article — covers almost nothing for damaged electronics, furniture, etc.
Full-value protection
Full-value protection requires the mover to repair, replace, or settle damaged items at full value. Cost typically 1-3% of declared value.
Binding vs non-binding
Binding estimate locks the price. Non-binding estimate can vary by up to 10% before the 110% rule kicks in.
Bill of Lading
Bill of Lading must accompany the shipment and be signed at delivery — your receipt + contract.
Filing complaints
If your mover violates FMCSA rules, file a complaint via the National Consumer Complaint Database (NCCDB). Each interstate mover must hold a USDOT number; check it before booking via SAFER.